An organization has introduced a capability maturity model to the system development life cycle (SDLC) to measure improvements. Which of the following is the BEST indication of successful process improvement?
A.
Evaluation results align with defined business goals
B.
Processes demonstrate the mitigation of inherent business risk
C.
Evaluation results exceed process maturity benchmarks against competitors.
D.
Process maturity reaches the highest state of process optimization
Option B, "The process demonstrates a reduction in inherent business risk," is also important, but this metric can be difficult to specifically quantify and evaluate as a direct outcome of process improvement. Risk reduction is an indirect outcome, and its impact can be difficult to quantitatively measure. Therefore, to directly link the effectiveness of process improvement to the achievement of business goals, alignment with business goals is a more concrete and reliable metric.
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Swallows
11 months ago