In the COBIT 2019 framework, capability levels are used to evaluate the performance of processes. Capability levels provide a structured way to assess how well a process is being performed, based on predefined criteria. This helps organizations understand the maturity of their processes and identify areas for improvement.
Here's a brief rationale for why the other options are less suited for this purpose:
A. Key performance areas: These are broad areas of focus but do not provide a detailed assessment of process performance.
B. Aligned goals: These are important for ensuring that processes support the overall objectives of the organization but are not specific metrics for evaluating process performance.
D. Key goal indicators: These measure the achievement of specific goals but do not provide a comprehensive evaluation of process performance.
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KingEinstein
3 months, 3 weeks agooommaarr
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