Which of the following is an example of reputational business impact?
A.
While the breach was reported in a timely manner to the CEO, the CFO and CISO blamed each other in public, resulting in a loss of public confidence that led the board to replace all three.
B.
The cloud provider fails to report a breach of customer personal data from an unsecured server, resulting in GDPR fines of 10 million euros.
C.
A distributed denial of service (DDoS) attack renders the customer's cloud inaccessible for 24 hours, resulting in millions in lost sales.
D.
A hacker using a stolen administrator identity brings down the Software as a Service (SaaS) sales and marketing systems, resulting in the inability to process customer orders or manage customer relationships.
A. While the breach was reported in a timely manner to the CEO, the CFO and CISO blamed each other in public, resulting in a loss of public confidence that led the board to replace all three.
This scenario describes a reputational business impact because it highlights how public perception and confidence in the company's leadership were negatively affected. The public blame game between high-level executives, followed by their replacement, illustrates a loss of reputation and trust, which can have long-term implications for the company's brand and customer relationships. Reputational damage can lead to loss of customers, decreased market value, and other indirect business consequences.
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Auditor2020
1 month, 1 week ago