What would be an IS auditor's GREATEST concern when conducting an internal audit of a project to implement a customer relationship management (CRM) system?
A.
Lack of stakeholder agreement on business requirements
B.
Additional budget required for project implementation
Stakeholder alignment on requirements is foundational. The CISA review manual stresses that unclear requirements directly impact audit risk by increasing the likelihood of control failures and project delays. Page 193 highlights the importance of this phase: "Because of the high cost ofrectifying requirements’ problems in downstream development phases, effective requirements reviews have a large payoff."
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