D. recurring restore failures.
Measuring the number of recurring restore failures is the best key performance indicator (KPI) to assess the effectiveness of a backup process. Here's why:
Focus on Outcome: Restore failures directly impact an organization's ability to recover critical data and systems in the event of a disaster or data loss incident. Monitoring the number of failures provides insight into whether the backup process is achieving its primary objective: successful data recovery.
Identifying Issues: Recurring restore failures indicate persistent problems within the backup process. These issues could be related to backup jobs, media, infrastructure, or configuration. By tracking these failures, organizations can pinpoint where improvements or corrective actions are needed.
Risk Mitigation: Reducing the number of restore failures helps mitigate the risk of data loss and system downtime. A lower number of failures indicates a more reliable backup process, which is crucial for business continuity and disaster recovery planning.
The question is looking at the number of each of the answers. Just having restoration monitoring reports does not indicate what they are reporting, and saying we could read the reports to find this out seems like it is pushing the answer too far. A count of recurring restore failures honestly seems more like a KRI to me, but for this question seems the better answer, so going with D.
If there are recurring failures in the restoration process, the process is not effective. A backup request does not show whether the backup has gone well or not.
While the number of recurring restore failures could indicate an issue with the backup process, it is not the best KPI to measure the effectiveness of the backup process. The number of backup recovery requests provides a more accurate measure of the backup process's effectiveness because it indicates how often the backup is being used and how well it is functioning. A high number of recovery requests could indicate that the backup process is being used regularly and that it is providing the necessary data in the event of a failure. On the other hand, a low number of recovery requests could indicate that the backup process is not being used frequently, which could be due to a lack of confidence in the backup or a lack of understanding of its purpose. The other KPIs, such as the number of resources to monitor backups, or the number of restoration monitoring reports, may provide useful information, but the number of backup recovery requests is the most effective indicator of the backup process's effectiveness.
C is correct imo. How do you measure whether your backup process is working or not? The only way is to validate that restores of backups are successful and only C provides this info.
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