The board of directors of an enterprise has questioned whether the business is focused on optimizing value. The IT strategy committee's BEST action to address the board's concern is to:
A.
initiate reporting and review of key IT performance metrics.
B.
form a technology council to monitor the efficiency of project implementation.
C.
conduct a portfolio review to assess the benefits realization of IT investments.
D.
conduct a benchmark to assess IT value relative to competitors.
I think ISACA's point of view emphasizes monitoring and control to ensure continuous improvement and value optimization. Hence the answer A. I logically thought C too
As per ISaca material, an IT BSC will help with identifying the business value for IT as a whole. Why is A the answer? Performance metrics will only tell you how an aspect of IT is doing, rarely translates into value from my professional experience.
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