An organization is preparing to transfer a large number of customer service representatives to the sales department. Of the following, who is responsible for mitigating the risk associated with residual system access?
No Customer service manager is responsible for ensuring the access reviews are done. He may not do it himself and use help of access control manager but this doesnt absolves him from day to day operation of his job (responsibility)
As a principle- a system owner is responsible for the system. Not accountable.
Why not the Customer service manager, it's his department, he should be responsible for assigning access on a need to know.
upvoted 4 times
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