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Exam CISA topic 1 question 197 discussion

Actual exam question from Isaca's CISA
Question #: 197
Topic #: 1
[All CISA Questions]

An online retailer is receiving customer complaints about receiving different items from what they ordered on the organization's website. The root cause has been traced to poor data quality. Despite efforts to clean erroneous data from the system, multiple data quality issues continue to occur. Which of the following recommendations would be the BEST way to reduce the likelihood of future occurrences?

  • A. Outsource data cleansing activities to reliable third parties.
  • B. Assign responsibility for improving data quality.
  • C. Implement business rules to validate employee data entry.
  • D. Invest in additional employee training for data entry.
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Suggested Answer: C 🗳️
by Staanlee at Dec. 24, 2022, 4:38 a.m.

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Staanlee
Highly Voted 2 years, 4 months ago
Selected Answer: C
C should be the right answer. Implement business rules to validate employee data entry.
upvoted 6 times
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botherder88
Highly Voted 2 years, 2 months ago
C for sure
upvoted 5 times
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analuisamoreira
Most Recent 10 months, 3 weeks ago
Selected Answer: C
Accountability is important, but it alone is not an enough mesure to reduce future occurences of error
upvoted 1 times
analuisamoreira
10 months, 3 weeks ago
Again the question is about "BEST way to reduce" not "FIRST action to take". I stand with C
upvoted 1 times
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blues_lee
1 year, 3 months ago
C. Implement business rules to validate employee data entry.
upvoted 1 times
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Baggio13
1 year, 6 months ago
How can responsibility not be assigned if efforts to clean erroneous data from the system, and multiple data quality issues continue to occur? I stick with C
upvoted 1 times
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[Removed]
1 year, 6 months ago
Selected Answer: B
First assign responsibility and resposible person to implement business rules I think. B. Assign responsibility for improving data quality.
upvoted 1 times
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JustCisa
1 year, 6 months ago
Selected Answer: C
C. Implement business rules to validate employee data entry.
upvoted 1 times
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SuperMax
1 year, 8 months ago
Selected Answer: C
C. Implement business rules to validate employee data entry.
upvoted 1 times
...
007Georgeo
2 years ago
Selected Answer: C
C. Implement business rules to validate employee data entry.
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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