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A. Measure the effect of the program on the organization's workforce.
Creating and reporting metrics for a security awareness, training, and education program allows organizations to assess the effectiveness and impact of the program on their workforce
By measuring the effect of the program, organizations can determine if their workforce is gaining knowledge, adopting desired behaviors, and applying security practices effectively.
The main point here is "Primary" which makes option A the right answer.
Option D is not the primary purpose of creating and reporting metrics. While compliance with legal regulations and documenting due diligence are important, the primary purpose of metrics is to measure the effectiveness of the program in changing the behavior of the workforce.
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