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Exam ITILFND V4 topic 1 question 349 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 349
Topic #: 1
[All ITILFND V4 Questions]

Which of the following practices suggests that organizations should develop competencies in methodologies and techniques, like SWOT (strength, weakness, opportunity and threat) analysis and balanced scorecard review, in order to meet their needs?

  • A. incident management
  • B. Continual improvement
  • C. Service request management
  • D. Change enablement
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Suggested Answer: B 🗳️

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Rogercampos
3 weeks, 2 days ago
Selected Answer: B
Is B in the head, advanced techniques cycle management it estabished changes in continuous, good luck in this exam ITILV4 for everyone
upvoted 1 times
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Oo_Cc
5 months, 1 week ago
The answer is B, Reference: 5.1.2 "When assessing the current state, there are many techniques that can be employed, such as a strength, weakness, opportunity, and threat (SWOT) analysis, a balanced scorecard review, internal and external assessments and audits, or perhaps even a combination of several techniques. Organizations should develop competencies in methodologies and techniques that will meet their needs. "
upvoted 2 times
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Portland34
5 months, 3 weeks ago
The questions in different exams are stated in the comments. The questions in the comments for this exam are not specified. Why could it be?
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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