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Exam ITILFND V4 topic 1 question 254 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 254
Topic #: 1
[All ITILFND V4 Questions]

Which is described by the 'organizations and people' dimension of service management?

  • A. Workflows and controls
  • B. Communication and collaboration
  • C. Inputs and outputs
  • D. Contracts and agreements
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Suggested Answer: B 🗳️
by DMAN13 at Feb. 7, 2024, 10:40 a.m.

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DMAN13
9 months, 1 week ago
B. 3.1 pg 40 Attention should be paid not only to the skills and competencies of teams or individual members, but also to management and leadership styles and to communication and collaboration skills.
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