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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 312 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 312
Topic #: 1
[All ITILFND V4 Questions]

What is a user?

  • A. The role that defines the requirements for a service
  • B. The role that directs and controls an organization
  • C. The role that uses services
  • D. The role that authorizes budget for service consumption
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Suggested Answer: C 🗳️
by Mjomane at March 16, 2024, 9:33 p.m.

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Lucas_trinit
5 months, 3 weeks ago
[Resposta correta C 2.2.2] Funções: Cliente - Função que define os requisitos de um serviço Usuário - Função que Utiliza os serviços Patrocinador - Função que autoriza o orçamento para consumo de serviços
upvoted 1 times
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Rogercampos
7 months ago
Selected Answer: C
The user never defines nothing, only use the services
upvoted 1 times
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Mjomane
7 months, 3 weeks ago
It should be (A)
upvoted 2 times
rikku111
7 months, 1 week ago
No, the book defines a user to be C 2.2.2 Service Consumers
upvoted 3 times
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C (25%)
B (20%)
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