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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 344 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 344
Topic #: 1
[All ITILFND V4 Questions]

A good way to apply the ITIL guiding principle ‘focus on value’ is to:

  • A. Understand why services are used by service consumers
  • B. Understand the whole, but do something
  • C. Be aware of system complexity
  • D. Do less tasks but in a better way with higher quality
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Suggested Answer: A 🗳️
by MrLO at July 25, 2024, 6:05 a.m.

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haverner
5 months, 1 week ago
Selected Answer: A
"Focus on value" always relates to understanding and aligning with the consumer's needs, outcomes, and experience.
upvoted 1 times
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dvalsa
6 months, 2 weeks ago
Selected Answer: A
This principle emphasizes the importance of recognizing the value that services provide to customers and ensuring that services are designed and managed with the customer's needs in mind.
upvoted 1 times
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