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Exam ITILSC-OSA topic 1 question 1 discussion

Actual exam question from ITIL's ITILSC-OSA
Question #: 1
Topic #: 1
[All ITILSC-OSA Questions]

Which of the following BEST describes the purpose of Event Management?

  • A. To detect events, make sense of them and determine the appropriate control action
  • B. To monitor interactions and exceptions within the infrastructure
  • C. To monitor and control the activities of technical staff
  • D. To detect and escalate exceptions to normal service operation
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Suggested Answer: A 🗳️
by kotece at Sept. 13, 2024, 7:33 p.m.

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