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Exam ITILFND topic 1 question 66 discussion

Actual exam question from ITIL's ITILFND
Question #: 66
Topic #: 1
[All ITILFND Questions]

Which one of the following can help determine the level of impact of a problem?

  • A. Definitive media library (DML)
  • B. Configuration management system (CMS)
  • C. Statement of requirements (SOR)
  • D. Standard operating procedures (SOP)
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Suggested Answer: B 🗳️
by tacihosi at April 5, 2025, 12:45 p.m.

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