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Exam ITILFND topic 1 question 119 discussion

Actual exam question from ITIL's ITILFND
Question #: 119
Topic #: 1
[All ITILFND Questions]

What is the PRIMARY process for strategic communication with the service provider's customers?

  • A. Service catalogue management
  • B. Service portfolio management
  • C. Service desk
  • D. Business relationship management
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Suggested Answer: D 🗳️
by tacihosi at April 5, 2025, 12:50 p.m.

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