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Exam ITILFND topic 1 question 162 discussion

Actual exam question from ITIL's ITILFND
Question #: 162
Topic #: 1
[All ITILFND Questions]

Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?

  • A. To decide how IT will engage with suppliers during the service lifecycle
  • B. To proactively prevent all outages to IT services
  • C. To design and build processes which will meet business needs
  • D. To deliver and manage IT services at agreed levels to business users and customers
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Suggested Answer: D 🗳️
by tacihosi at April 5, 2025, 12:53 p.m.

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