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Exam ITILFND topic 1 question 273 discussion

Actual exam question from ITIL's ITILFND
Question #: 273
Topic #: 1
[All ITILFND Questions]

Which is the CORRECT list of metrics to support CSI activities?

  • A. Technology, customer and business
  • B. Business, service and technology
  • C. Customer, business and process
  • D. Process, technology and service
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Suggested Answer: D 🗳️
Reference: http://www.greycampus.com/opencampus/itil-foundation/different-types-of-metrics-in-csi
by tacihosi at April 5, 2025, 1:02 p.m.

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