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Exam ITILFND topic 1 question 275 discussion

Actual exam question from ITIL's ITILFND
Question #: 275
Topic #: 1
[All ITILFND Questions]

Which is the CORRECT list of the three levels of a multi-level service level agreement (SLA)?

  • A. Technology, customer, user
  • B. Corporate, customer, service
  • C. Corporate, customer, technology
  • D. Service, user, IT
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Suggested Answer: B 🗳️
Reference: http://theartofservice.com/itil-service-level-agreement-structure.html
by tacihosi at April 5, 2025, 1:02 p.m.

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