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Exam ITILFND topic 1 question 322 discussion

Actual exam question from ITIL's ITILFND
Question #: 322
Topic #: 1
[All ITILFND Questions]

Undertaking a gap analysis is a key activity within which part of the Deming Cycle for improving services and service management processes?

  • A. Plan
  • B. Do
  • C. Check
  • D. Act
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Suggested Answer: A 🗳️
by tacihosi at April 5, 2025, 1:05 p.m.

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