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Exam ITILFND topic 1 question 444 discussion

Actual exam question from ITIL's ITILFND
Question #: 444
Topic #: 1
[All ITILFND Questions]

Which of the following statements is INCORRECT?

  • A. The SKMS is part of the Configuration Management System (CMS)
  • B. The SKMS can include data on the performance of the organization
  • C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases (CMDB)
  • D. The SKMS can include user skill levels
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Suggested Answer: A 🗳️

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