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Exam ITILFND topic 1 question 521 discussion

Actual exam question from ITIL's ITILFND
Question #: 521
Topic #: 1
[All ITILFND Questions]

Which statement BEST describes a service request?

  • A. A request from a customer for a new service
  • B. A generic description for the many types of request for change (RFC) that are received by the IT organization
  • C. A high priority RFC from a senior manager
  • D. A generic description for the many different types of demands that are placed upon the IT organization by the users
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Suggested Answer: D 🗳️
by tacihosi at April 5, 2025, 1:21 p.m.

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