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Exam ITILFND topic 1 question 543 discussion

Actual exam question from ITIL's ITILFND
Question #: 543
Topic #: 1
[All ITILFND Questions]

Which statement about metrics is CORRECT?

  • A. Process metrics can be used to measure end-to-end service performance
  • B. Technology metrics can be used to measure component performance and availability
  • C. Process metrics can be used to measure the utilization of a supplier's network
  • D. Technology metrics can be used to determine the overall health of a process
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Suggested Answer: B 🗳️
by tacihosi at April 5, 2025, 1:23 p.m.

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