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Exam ITILFND V4 topic 1 question 172 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 172
Topic #: 1
[All ITILFND V4 Questions]

Which TWO are considered part of the 'organizations and people' dimension of service management?
1. Systems of authority
2. Culture
3. Relationships between organizations
4. Workflows

  • A. 1 and 2
  • B. 2 and 3
  • C. 3 and 4
  • D. 1 and 4
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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SandyIndia
Highly Voted 2 years, 9 months ago
1. Systems of authority Organizations & People. 2. Culture. Organizations & People. 3. Relationships between organizations. Partners & Suppliers. 4. Workflows. Value Streams & Processes.
upvoted 27 times
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Zonci
Most Recent 3 weeks ago
Selected Answer: A
1 and 2. Organizations and people: This includes the culture, systems of authority
upvoted 1 times
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Haq47
5 months, 2 weeks ago
Should be B - organization structure, culture,and leadership. - relationship between organization ( organization and people )
upvoted 1 times
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bigpete975
2 years, 4 months ago
A is correct.
upvoted 1 times
...
[Removed]
2 years, 9 months ago
Organizations and people: This includes the culture, systems of authority, roles, skills, and competencies needed to plan, manage, and deliver services.
upvoted 2 times
...
babati
3 years, 3 months ago
https://www.sysaid.com/blog/entry/everything-you-officially-need-to-know-about-itil-4
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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