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Exam ITILFND V4 topic 1 question 155 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 155
Topic #: 1
[All ITILFND V4 Questions]

Which is included in the purpose of the ג€˜deliver and supportג€™ value chain activity?

  • A. Meeting stakeholder expectations for time to market
  • B. Understanding the organizationג€™s service vision
  • C. Understanding stakeholder needs
  • D. Providing services to agreed specifications
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Suggested Answer: A

Comments

RdenB
5 days, 22 hours ago
The "time to mrket"is part of the "design and transition" activity and therefore confusing here.
upvoted 1 times
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mikilik
2 months ago
D is correct: The purpose of the deliver and support value chain activity is to ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations
upvoted 3 times
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R1_SH
2 months, 1 week ago
D is correct Design and Transition: The purpose of the design and transition value chain activity is to ensure that products and services continually meet stakeholder expectations for quality, costs, and time to market. Deliver and support: The purpose of the deliver and support value chain activity is to ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations.
upvoted 4 times
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