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A. Meeting stakeholder expectations for time to market.
Design and Transition.
B. Understanding the organizationג€™s service vision.
Plan.
C. Understanding stakeholder needs.
Engage.
D. Providing services to agreed specifications.
Deliver and Support.
D is correct
Design and Transition: The purpose of the design and transition value chain activity is to ensure that products and services continually meet stakeholder expectations for quality, costs, and time to market.
Deliver and support: The purpose of the deliver and support value chain activity is to ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations.
Under 4.5.6, The purpose of the deliver and support value chain activity is to ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations.
Deliver and Support
Purpose To ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations.
Source: https://www.bmc.com/blogs/itil-service-value-chain/
The purpose of the deliver and support value chain activity is to ensure that services are
delivered and supported according to agreed specifications and stakeholders’ expectations.
--> D. deliver and support
A. Meeting stakeholder expectations for time to market. --> Design and Transition.
B. Understanding the organizationג€™s service vision. --> Plan.
C. Understanding stakeholder needs. --> Engage.
D. Providing services to agreed specifications. --> Deliver and Support.
Correct answer is D: Purpose To ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations.
https://www.bmc.com/blogs/itil-service-value-chain/
D is correct:
The purpose of the deliver and support value chain activity is to ensure that services
are delivered and supported according to agreed specifications and stakeholders’
expectations
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