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Exam ITILFND V4 topic 1 question 110 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 110
Topic #: 1
[All ITILFND V4 Questions]

Which is a key activity carried out in the 'did we get there?' step of the 'continual improvement' model?

  • A. Define measurable targets
  • B. Perform baseline assessments
  • C. Execute improvement actions
  • D. Evaluate measurements and metrics
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

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SandyIndia
Highly Voted 2 years, 9 months ago
A. Define measurable targets. Where Do We Want To Be? B. Perform baseline assessments. Where Are We Now? C. Execute improvement actions. How Do We Get There? D. Evaluate measurements and metrics. Did We Get There?
upvoted 19 times
Bakayalo
2 years, 7 months ago
Wrong description: C: execute improvement plan - should be ‘Take action ‘ instead
upvoted 12 times
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Zonci
Most Recent 3 weeks ago
Selected Answer: D
A. Define measurable targets. Where Do We Want To Be? B. Perform baseline assessments. Where Are We Now? C. Execute improvement actions. Take action D. Evaluate measurements and metrics. Did We Get There?
upvoted 1 times
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certgreed
2 years, 3 months ago
Selected Answer: D
correct answer is D
upvoted 1 times
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bigpete975
2 years, 4 months ago
D is correct.
upvoted 1 times
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Nkparks
2 years, 8 months ago
Confirmed evaluate metrics and KPI’s
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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