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Governance is one component of 5 that make up the service value system.
Guiding Principles
Recommendations that can guide an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure
Governance
The means by which an organization is directed and controlled
Service Value Chain
A set of interconnected activities that an organization performs to deliver a valuable product or service to its consumers and to facilitate value realization
Practices
Sets of organizational resources designed for performing work or accomplishing an objective
Continual Improvement
A recurring organizational activity performed at all levels to ensure that an organization’s performance continually meets stakeholders’ expectations
Source: https://www.bmc.com/blogs/itil-service-value-system/#:~:text=What%20is%20the%20ITIL%20service,SVS%20are%20opportunity%20and%20demand.
The correct answer is C. The service value system.
The service value system is a key component of ITIL (IT Infrastructure Library) and encompasses all the elements that are necessary to enable value creation through the provision of services. It consists of interconnected components that work together to support the delivery of services and the achievement of organizational objectives.
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