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Exam ITILFND V4 topic 1 question 115 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 115
Topic #: 1
[All ITILFND V4 Questions]

Which statement about the 'continual improvement' practice is CORRECT?

  • A. Continual improvement participation should be limited to a small dedicated team
  • B. It is the role of senior management to authorize improvement initiatives
  • C. Training should be provided to those involved in continual improvement
  • D. A single continual improvement register should be maintained by senior management
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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CazGotcha
Highly Voted 1 year, 4 months ago
Selected Answer: B
Ref: 5.1.2 - The answer is actually B. This is a trick question. The highest levels of the organization need to take responsibility for embedding continual improvement into the way that people think and work. Without their leadership and visble commitment to continual improvement, attitudes, behaviour, and culture will not evolve to a point where improvements are considered in everything that is done, at all levels. Training should be provided to staff members to "help them feel prepared to contribute" to continual improvement. Although everyone should contribute in some way, there should at least be a small team dedicated full-time to leading continual improvement efforts.
upvoted 11 times
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scollyus
Highly Voted 1 year, 8 months ago
Selected Answer: C
Training and other enablement assistance should be provided to staff members to help them feel prepared to contribute to continual improvement.
upvoted 6 times
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KimoKono
Most Recent 1 month, 3 weeks ago
Selected Answer: C
Training (Answer C) is a crucial aspect because it ensures that individuals involved in continual improvement understand the methodologies, tools, and processes required to effectively identify and implement improvements. while senior management must play a role in authorising this. however, it's not the sole responsibility of senior management in the context of the Continual Improvement practice.
upvoted 1 times
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Gaja9387
1 month, 3 weeks ago
Answer is B,
upvoted 1 times
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shwetsna
7 months, 1 week ago
Selected Answer: C
Training should be provided to those involved in continual improvement.
upvoted 1 times
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celomomo
9 months ago
C. Training should be provided to those who are involved in continual improvement efforts. It's essential that individuals understand the principles and methods of continual improvement to effectively contribute to identifying opportunities for enhancement and driving positive changes within the organization.
upvoted 1 times
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SeanDai
9 months, 1 week ago
Selected Answer: C
B is not correct because the responsibility for authorizing improvement initiatives should not be limited to senior management alone. Continual improvement should be a collaborative effort involving individuals at all levels of the organization. While senior management may provide leadership and support, it is important to involve employees at all levels in identifying and implementing improvement initiatives.
upvoted 1 times
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sidarok
9 months, 3 weeks ago
Correct answer is C.
upvoted 1 times
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Traktark
10 months, 3 weeks ago
Selected Answer: C
The correct statement is C. Training should be provided to those involved in continual improvement. Option B (It is the role of senior management to authorize improvement initiatives) is incorrect because while senior management plays a crucial role in supporting and championing improvement initiatives, continual improvement should involve contributions from employees at all levels. Therefore, the correct answer is C. Training should be provided to those involved in continual improvement, as it emphasizes the importance of equipping individuals with the necessary knowledge and skills to contribute effectively to the improvement process.
upvoted 2 times
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O_Lider7
1 year, 1 month ago
Selected Answer: B
B. The upper management has to authorize the implementation of an improvement initiative
upvoted 2 times
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MD2022abcd
1 year, 3 months ago
c is the coorect answer i think
upvoted 1 times
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heerowiind
1 year, 8 months ago
Selected Answer: C
5.1.2 Training and other enablement assistance should be provided to staff members to help them feel prepared to contribute to continual improvement.
upvoted 5 times
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jamesadoor
1 year, 9 months ago
Selected Answer: C
Training and other enablement assistance should be provided to staff members to help them feel prepared to contribute to continual improvement.
upvoted 1 times
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bigpete975
2 years, 4 months ago
C is correct.
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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