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Answer is C
4.5 - To carry out a certain task or respond to a particular situation, organizations create service value streams. These are specific combinations of activities and practices, and each one is designed for a particular scenario.
C.
Value streams are a series of steps an organization takes to create and deliver value to its customers or users. Each value stream is designed to deliver value in a specific scenario, and may not include all six value chain activities or all 34 ITIL practices. It may also involve suppliers or partners, but that is not a requirement for a value stream.
It absolutely doesn't have to include all 6 steps !
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