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Exam MB-910 topic 1 question 114 discussion

Actual exam question from Microsoft's MB-910
Question #: 114
Topic #: 1
[All MB-910 Questions]

An online retail company uses Dynamics 365 Marketing.

Customers abandon carts with items after shopping on the company’s website. The marketing manager must send an email to these customers to ask if they want to complete the purchase.

You need to select a feature to send the mail.

Which feature should you use?

  • A. Segment-based journey
  • B. Trigger-based journey
  • C. Power Automate desktop flow
  • D. Email campaign
  • E. Customer interactions timeline
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by inscho at Feb. 23, 2023, 10:09 a.m.

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nat080
Highly Voted 1 year, 3 months ago
Selected Answer: B
https://learn.microsoft.com/en-gb/dynamics365/marketing/real-time-marketing-trigger-based-journey To illustrate the capabilities of trigger-based journeys, we'll create a personalized, multichannel, trigger-based journey that can be used to bring prospective buyers with abandoned carts back to your website to complete their purchase.
upvoted 12 times
TiTe123
1 year, 2 months ago
Excellent comment @nat080 thank you
upvoted 1 times
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Smruti20
Most Recent 8 months ago
Trigger-based journey
upvoted 2 times
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DS2306
1 year, 2 months ago
Selected Answer: B
Trigger-based journey
upvoted 1 times
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inscho
1 year, 3 months ago
Selected Answer: B
I would use a event triggered real-time journey that fires on shopping cart abortion. So the answer would be Trigger-based journey
upvoted 2 times
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C (25%)
B (20%)
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