A company plans to close early on the last day of the month for an employee celebration. You need to configure Dynamics 365 to prevent scheduling of sales support resources for that day. Which feature should you use?
I could not find Scheduling of Business Closures from the Customer Service Hub (even with
System Admin role)
But it is possible to configure them from the Customer Service app as well:
https://docs.microsoft.com/en-us/dynamics365/customer-service/set-when-business-closed-cs-app
It is there -> Open the Cust Service Hub -> in bottom left hand corner change 'Service' to 'Scheduling' -> Business Closures appears in the left hand side panel (under the Settings section)
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