Exam MB-310 topic 1 question 108 discussion

Actual exam question from Microsoft's MB-310

Question #: 108
Topic #: 1

A company uses Microsoft Dynamics 365 Finance. You are evaluating delinquent customers. You examine aging balances and determine that a customer's balance must be written off.

You need to use journal lines to perform the write-off process.

Which two journal line types will be created? Each correct answer presents part of the solution.

NOTE: Each correct selectin is worth one point.

A. General ledger entry
B. Not sufficient funds (NSF) payment entry
C. Customer entry
D. Item transaction entry

Show Suggested Answer

Suggested Answer: AC 🗳️

by Bisera at April 2, 2023, 9:21 a.m.

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Bisera

Highly Voted 2 years, 4 months ago

Should be A and C

upvoted 13 times

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globeearth

Most Recent 3 months, 1 week ago

Selected Answer: AC

A. General ledger entry: When writing off a customer's balance, a General ledger entry is created to record the write-off expense or bad debt in the appropriate General ledger account (e.g., bad debt expense or allowance for doubtful accounts). This ensures the financial impact is reflected in the company's books. C. Customer entry: A Customer entry is created to adjust the customer's accounts receivable balance, reducing or eliminating the outstanding amount owed by the delinquent customer. This entry clears the customer's balance in the subledger.

upvoted 2 times

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JW1991

11 months ago

A and C. Since this is just writing off customer balances hitting a write off/bad debt account (General Ledger). Inventory already sent to customer, nothing to do it inventory.

upvoted 1 times

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