Exam MB-220 topic 5 question 12 discussion

Actual exam question from Microsoft's MB-220

Question #: 12
Topic #: 5

The legal department in your company indicates that new contacts *cannot* receive commercial tagged emails unless they opted in to receive them.

As part of the onboarding journey for new customers, you send a transactional email requesting that the customers opt in and informing them of the new privacy policy.

You need to be sure that you can send out the opt-in message without sending accidental commercial messages.

What do you need to set as default values on the preference attributes on a contact?

A. Bulk email is set to Allow.
Email is set to Allow.
B. Bulk email is set to Allow.
Email is set to Do not allow.
C. Bulk email is set to Do not allow.
Email is set to Allow.
D. Bulk email is set to Do not allow.
Email is set to Do not allow.

Show Suggested Answer

Suggested Answer: C 🗳️

by Adrienn_Lantos at May 1, 2023, 1:30 p.m.

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kalarepka

Highly Voted 1 year, 6 months ago

Selected Answer: C

It should be C, without permission for emails, you can't send even transactional messages to customers.

upvoted 7 times

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MrEz

Most Recent 7 months, 1 week ago

C for sure

upvoted 1 times

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Orne

1 year, 1 month ago

Regarding to the link https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/email-properties I would say that C is the correct solution.

upvoted 1 times

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Adrienn_Lantos

1 year, 6 months ago

Why is it not C? You need send them an email to confirm their preferences so email should be allowed.

upvoted 3 times

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