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Exam MB-220 topic 6 question 14 discussion

Actual exam question from Microsoft's MB-220
Question #: 14
Topic #: 6
[All MB-220 Questions]

Your company currently has a customer journey that is running.

You have been tasked with making changes to the template without interrupting the customer journey.

Will you be able to accomplish this task?

  • A. No. The customer journey template is locked for editing while it is Live, Editable.
  • B. Yes, if you set the customer journey as Stopped and modify the template.
  • C. Yes, if you set the customer journey as Live, Editable and modify the template.
  • D. No. The customer journey cannot be edited without being at least temporarily stopped.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by Adrienn_Lantos at May 1, 2023, 2:22 p.m.

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Adrienn_Lantos
Highly Voted 1 year, 6 months ago
Why is it not C? https://learn.microsoft.com/en-us/dynamics365/marketing/go-live
upvoted 10 times
kalarepka
1 year, 5 months ago
I agree, we know, that journey is running right now, so the status reason is Live: From https://learn.microsoft.com/en-us/dynamics365/marketing/go-live we can read: "To edit a live journey without stopping it, open it and then choose Edit on the command bar. Correct answer is C for me.
upvoted 6 times
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MrEz
Most Recent 7 months ago
the weird part is, that the question is about changes of the template of customer journeys and not the actual journey (instance) itself. if changes on the template would affect the live journey instances, shouldn't this be explicitly mentioned? https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/journey-templates#edit-delete-or-deactivate-an-existing-template
upvoted 1 times
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