Exam MB-220 topic 5 question 15 discussion

Actual exam question from Microsoft's MB-220

Question #: 15
Topic #: 5

Your marketing users are running a real-time journey for all contacts with an email address. It is important to address each recipient with their first name in the email.

You need to ensure that each contact is addressed appropriately, “Valued Customer” should be used if the recipient’s first name is not captured in the system.

What should you do?

A. Enter “Valued Customer” for the Data field in the Personalization configuration. Then, enter First Name into the Default Value field.
B. Enter “Valued Customer” into the Label field in the Personalization configuration. Then, enter First Name into the Default Value field.
C. Perform a mass update to add “Valued Customer” into the First Name field. Then, select First Name for the Data field in the Personalization configuration.
D. Select First Name for the Data field in the Personalization configuration. Then, enter “Valued Customer” into the Default Value field.

Show Suggested Answer

Suggested Answer: C 🗳️

by Adrienn_Lantos at May 3, 2023, 1:16 p.m.

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Adrienn_Lantos

Highly Voted 1 year, 6 months ago

I think it should be D... You surely don't want to add 'Valued Customer' as a first name in your database?!

upvoted 13 times

Nyanne

1 year, 2 months ago

Definitely D

upvoted 7 times

...

DS2306

Most Recent 9 months, 1 week ago

Selected Answer: D

For sure it has to be D

upvoted 1 times

...

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Exam MB-220 topic 5 question 15 discussion

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Adrienn_Lantos

Nyanne

DS2306

SY0-701