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Exam MB-300 topic 5 question 14 discussion

Actual exam question from Microsoft's MB-300
Question #: 14
Topic #: 5
[All MB-300 Questions]

You are a Dynamics 365 Finance system administrator.
An issue has been reported that appears to be a base Dynamics 365 bug. The system was last updated three weeks ago. Searching for the issue by description in
Lifecycle Services is not working.
You need to determine other ways to search for similar issues to help narrow down the search before opening a Microsoft ticket.
What are two ways to search for a released hotfix? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. By industry
  • B. By Microsoft support ticket number
  • C. By Application Object Tree (AOT) object name
  • D. Date range for release
Show Suggested Answer Hide Answer
Suggested Answer: BC 🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/lifecycle-services/issue-search-lcs
by Roda at Jan. 3, 2020, 3:22 p.m.

Comments

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Roda
Highly Voted 5 years, 5 months ago
For me is A e C...you can search a hotfix by industries and AOT. Microsoft support ticket number (the answer B) is not Microsoft Knowledge Base (KB) number. So B is not correct.
upvoted 32 times
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zbiti
Most Recent 1 year, 6 months ago
Selected Answer: BC
Correct!
upvoted 1 times
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Nouman047
3 years, 6 months ago
A and C
upvoted 4 times
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Red_Sun
3 years, 8 months ago
By industry sounds reasonable
upvoted 1 times
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MansoorAhmad
4 years, 4 months ago
Correct answer is A & C
upvoted 2 times
Ching01
4 years, 4 months ago
why is it not B and C? I can search for KB related using MS Support ticket # in LCS.
upvoted 1 times
MansoorAhmad
4 years, 4 months ago
Because it is written in the question that "to help narrow down before opening new ticket". SO B is not correct
upvoted 2 times
Shaowei
2 years, 8 months ago
the only acceptable reason I can be convinced
upvoted 1 times
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GiseViv
4 years, 9 months ago
Key word, AOT element & KB number
upvoted 3 times
malex
4 years, 6 months ago
See Roda comments. Support ticket number and KB number it's different things. Moreover they said "to help narrow down before opening new ticket". if you know KB number - you are not going to open new ticket. So A and C correct
upvoted 2 times
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AnasLebba
4 years, 11 months ago
For me A and C
upvoted 2 times
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gramen16
5 years, 1 month ago
B??? The ticket has not yet been created!
upvoted 3 times
ahtoh
4 years, 10 months ago
I think they meant "hotfix KB number", not ticket number
upvoted 1 times
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V20
5 years, 4 months ago
If you go to LCS, you can see for yourself that in the left part of the screen you can filter by Category - Product issues - Industry
upvoted 4 times
ahtoh
4 years, 10 months ago
I'm not seeing the possibility to filter by Industry.
upvoted 2 times
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GAUG
5 years, 5 months ago
I think By Industry is correct too.
upvoted 4 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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