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Exam MB-240 topic 1 question 95 discussion

Actual exam question from Microsoft's MB-240
Question #: 95
Topic #: 1
[All MB-240 Questions]

Your company enabled automatic time entries for all technicians.

You need to explain to the dispatchers when the time entry actuals will be created in the work order process.

In which work order status will this occur?

  • A. In Progress
  • B. Closed-Posted
  • C. Completed
  • D. On Break
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Suggested Answer: C 🗳️

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mbilal079
7 months, 2 weeks ago
Selected Answer: C
The correct answer is: B. Closed-Posted Here's why: Closed-Posted is the final status for a work order, indicating that the work is completed and the associated costs and revenue have been posted to the general ledger. Automatic time entries are typically configured to be created when a work order reaches this status, as it signifies the completion of the work and the need to record the actual time spent by the technicians. Other statuses like In Progress, Completed, or On Break might have different triggers for time entry creation or might not be relevant for automatic time entries.
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Itsybitsybake
1 year, 10 months ago
In Exam on 11/08/2023
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Murthy1987
1 year, 11 months ago
Correct. https://learn.microsoft.com/en-us/dynamics365/field-service/field-service-time-entry
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sampleNickname851
1 year, 10 months ago
It's literally mentioned "When the work order system status (different than the booking status) is changed to Closed-Posted, actual records are created" So the answer is Closed-Posted, not 'Completed'. Completed would be if the question asks about booking status, not work order status
upvoted 9 times
MrEz
8 months, 1 week ago
Out of the box the work order status is open-completed not just completed as another hint. one thought i had was that open-completed is appropriate as the work has been completed (as long as work hours will be logged even if final sign off is rejected - in many countries this is the risk of the entrepreneur and not from the worker employed). "The available work order statuses are: Open-Unscheduled: The work order has been created but hasn't yet been scheduled in the system. Open-Scheduled: The work order has been scheduled, and a resource has been assigned responsibility for completing the work. • Open-Completed: The work has been completed, and the work order might be waiting for final sign-off to ensure that everything was done correctly. • Closed-Posted: The work order is closed, and billing can take place. https://learn.microsoft.com/en-us/training/modules/implement-work-order-management-agreements-inventory-and-purchasing/scheduling-considerations
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