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Exam MB-220 topic 2 question 12 discussion

Actual exam question from Microsoft's MB-220
Question #: 12
Topic #: 2
[All MB-220 Questions]

You are a marketing automation consultant. Your client wants to understand the benefits of using the natural language feature in Dynamics 365 Marketing.

Which two statements explain why your client may want to use the Natural Language feature? Each correct answer presents part of the solution.

  • A. Using the Natural Language feature allows marketers to build marketing journeys using simple words to specify touch points in the customer journey.
  • B. Using the Natural Language feature allows marketers to build segments using simple words to specify what audience they want to target.
  • C. When looking at a Marketing Journey created by another user, the Natural Language feature makes it easier to understand the logic of the journey and decide whether it meets the campaign goals.
  • D. When looking at a segment created by another user, the Natural Language feature makes it easier to understand the logic of the segment and decide whether it meets the target profile for a campaign.
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Suggested Answer: AB 🗳️
by MDrescher at July 5, 2023, 7:23 a.m.

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Roland_P
8 months, 3 weeks ago
Answer is correct: real-time marketing journeys can be created with natural language (https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-natural-language) as well as segments (https://learn.microsoft.com/en-us/dynamics365/marketing/nl-segment-build)
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MDrescher
9 months, 4 weeks ago
Only B is correct, no natural language feature in Customer Journey/Journey
upvoted 2 times
Nyanne
8 months, 1 week ago
Interesting.. As of today 23 August 2023, this is available to Journeys in Preview mode. Not sure if this was available previously.. https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-natural-language
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