You are implementing Microsoft Dynamics 365 Customer Insights for a telecommunications company and configuring merges.
The marketing team is launching campaigns to advertise bundle offers for customers who share the same address.
You have the following requirements:
• Ensure all customer profiles that share the same street address, city, zip code, and state are grouped into a cluster.
• Name the grouping sameaddress.
• Leverage prefilled criteria based on system recommendations while configuring the grouping.
You need to configure merges to meet the outlined requirements.
Which two actions must you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
allan10
1 year ago