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Exam MB-220 topic 6 question 18 discussion

Actual exam question from Microsoft's MB-220
Question #: 18
Topic #: 6
[All MB-220 Questions]

You are working with Dynamics 365 Customer Voice. You are creating a survey that will be distributed for anonymous response.

During survey variable configuration, you need to ensure that you capture the Job Title of the anonymous respondent.

Which two actions should you perform? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

  • A. Enable Anonymous responses in the distribution settings.
  • B. Turn on the toggle for Save value in the Job Title variable.
  • C. Enable Save survey progress in the distribution options.
  • D. Add the Job Title variable in the Personalization customization.
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Suggested Answer: AD 🗳️
by PY12396 at July 19, 2023, 2:27 a.m.

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MrEz
6 months, 3 weeks ago
If Anonymous responses is turned on under survey distribution settings, a new Save value column with the toggle buttons is displayed in the Personalization panel. The toggle buttons are turned off by default. You can turn on the toggle for the required variables to store their value in the response record. https://learn.microsoft.com/en-us/dynamics365/customer-voice/personalize-survey
upvoted 1 times
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Flucena
1 year, 2 months ago
Selected Answer: BD
Option A is not correct because is a configuration in the distribution settings. Job Title is not an OOB variable provided, so the first step would be option D. "Add the Job Title variable in the Personalization customization." Then, "turn on the toggle for Save value in the Job Title variable." - Option B
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PY12396
1 year, 3 months ago
Why isn't it A,B
upvoted 3 times
Nyanne
1 year, 2 months ago
Because thats not an option... You can create a personalisation variable in surveys so D is correct
upvoted 2 times
MrEz
7 months, 1 week ago
why personalisation? as far i understood the question it is not about addressing the person with personalised Job Title, It is a survey question that asks for his job title, like any other question.
upvoted 1 times
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