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Exam MS-102 topic 1 question 16 discussion

Actual exam question from Microsoft's MS-102
Question #: 16
Topic #: 1
[All MS-102 Questions]

You have a Microsoft 365 E5 subscription that contains a user named User1.
User1 exceeds the default daily limit of allowed email messages and is on the Restricted entities list.
You need to remove User1 from the Restricted entities list.
What should you use?

  • A. the Exchange admin center
  • B. the Microsoft Purview compliance portal
  • C. the Microsoft 365 admin center
  • D. the Microsoft 365 Defender portal
  • E. the Microsoft Entra admin center
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

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Dtriminio
Highly Voted 1 year, 8 months ago
Selected Answer: D
Remove a user from the Restricted entities page in the Microsoft 365 Defender portal In the Microsoft 365 Defender portal at https://security.microsoft.com, go to Email & collaboration > Review > Restricted entities. Or, to go directly to the Restricted entities page, use https://security.microsoft.com/restrictedentities. https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/removing-user-from-restricted-users-portal-after-spam?view=o365-worldwide
upvoted 17 times
fabiomartinsnet
1 month, 1 week ago
This question was in exam in March 17 2025
upvoted 2 times
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sherifhamed
Highly Voted 1 year, 7 months ago
Selected Answer: D
In the Microsoft 365 Defender portal at https://security.microsoft.com, go to Email & collaboration > Review > Restricted entities
upvoted 6 times
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EubertT
Most Recent 2 days, 4 hours ago
Selected Answer: A
Explanation: When a user exceeds the sending limits in Microsoft 365 (such as sending too many emails in a short time), Exchange Online automatically places the user on the Restricted entities list. To remove a user from the Restricted entities list, you must go to the Exchange admin center (EAC) and manually unblock the user. This is because the restriction is specific to Exchange Online mail flow (email sending), not a broader security/compliance action handled by Defender, Entra, or Purview. ✅ Steps (briefly): Go to Exchange admin center. Navigate to Mail flow > Restricted entities. Find User1 and remove them from the restricted list. _____________________________________________________________
upvoted 1 times
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FemiA55
5 months, 3 weeks ago
A. the Exchange admin center
upvoted 1 times
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MR_Eliot
8 months, 1 week ago
Selected Answer: D
D is correct. Had to do this multiple times with our scanner account.
upvoted 1 times
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[Removed]
10 months ago
Was in Exam 27-6-24
upvoted 4 times
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LakesWizard
10 months, 2 weeks ago
Selected Answer: D
MSFT Defender Portal > Restricted Entities
upvoted 1 times
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mikl
11 months, 3 weeks ago
Selected Answer: D
Copilot says D. To remove User1 from the Restricted entities list in a Microsoft 365 E5 subscription, you should use: D. the Microsoft 365 Defender portal In the Microsoft 365 Defender portal, you can remove a user from the Restricted entities page. This action is typically necessary when a user is restricted from sending email because they have exceeded the outbound sending limits1.
upvoted 1 times
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Tomtom11
1 year, 2 months ago
From the Book To remove a user from the Restricted Entities page, perform the following steps: 1. In the Microsoft 365 Defender portal, navigate to Email & Collaboration and select Review > Restricted Entities. 2. On the Restricted Entities page, select the user to unblock by selecting the checkbox for the entity and then selecting the Unblock action that appears on the page. 3. In the Unblock User flyout menu, verify that the account isn’t compromised and
upvoted 2 times
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Amir1909
1 year, 2 months ago
D is correct
upvoted 1 times
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Charard
1 year, 3 months ago
Selected Answer: D
https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/removing-user-from-restricted-users-portal-after-spam?view=o365-worldwide
upvoted 2 times
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benpatto
1 year, 4 months ago
Selected Answer: D
With this specifically, think of where Anti-spam policies are setup. This is normally where you set a daily limit / hourly limit on emails. Once you've got that, most of these questions will always point to the same place.
upvoted 2 times
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SandyBridge
1 year, 7 months ago
Selected Answer: D
D is the correct answer. "In the Microsoft 365 Defender portal at https://security.microsoft.com, go to Email & collaboration > Review > Restricted entities. Or, to go directly to the Restricted entities page, use https://security.microsoft.com/restrictedentities" ref: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/removing-user-from-restricted-users-portal-after-spam?view=o365-worldwide
upvoted 3 times
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Ruhansen
1 year, 7 months ago
D is correct
upvoted 1 times
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RAG
1 year, 8 months ago
Selected Answer: D
https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/removing-user-from-restricted-users-portal-after-spam?view=o365-worldwide
upvoted 4 times
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