Exam MB-210 topic 2 question 99 discussion

Actual exam question from Microsoft's MB-210

Question #: 99
Topic #: 2

HOTSPOT
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A company uses Dynamics 365 Sales. The company wants qualified leads to create duplicate accounts and contacts. The company does not want to use currently available accounts or contacts because the accounts and contacts are owned by different organizational units.

You are training a new sales representative on qualifying leads. The new sales representative is unable to perform the following activities:

• Create a new account or a new contact when one already exists.
• Find notes after a lead is qualified to show the manager what was done with that account.

You need to recommend a solution.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Show Suggested Answer

Suggested Answer:

by Newb007 at Aug. 17, 2023, 1:35 a.m.

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NA1926

7 months, 1 week ago

1a-2d corretto

upvoted 1 times

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NA1926

7 months, 2 weeks ago

1a-2d corretto

upvoted 1 times

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NA1926

8 months, 1 week ago

1a-2d correct

upvoted 1 times

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Newb007

9 months, 3 weeks ago

"When a lead is qualified, these notes are displayed in the Opportunity record so that the information isn't lost." https://learn.microsoft.com/en-us/dynamics365/sales/qualify-lead-convert-opportunity-sales SCROLL TO THE BOTTOM

upvoted 2 times

Newb007

9 months, 3 weeks ago

Both answers are correct

upvoted 2 times

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Newb007

9 months, 3 weeks ago

"To ignore the duplicate warning and create new records, leave the Account and Contact fields blank, and select Continue." https://learn.microsoft.com/en-us/dynamics365/sales/qualify-lead-convert-opportunity-sales WHAT A DUMB QUESTION TO TEST ON

upvoted 2 times

Newb007

9 months, 3 weeks ago

Both answers are correct

upvoted 2 times

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