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Exam MB-240 topic 1 question 153 discussion

Actual exam question from Microsoft's MB-240
Question #: 153
Topic #: 1
[All MB-240 Questions]

A new technician wants to access Microsoft Dynamics 365 Remote Assist from their Dynamics 365 Field Service mobile app, but cannot find the option to launch it.

You need to advise the new technician on the first step they should take.

What should you suggest?

  • A. Ensure Microsoft Teams is installed on their mobile device.
  • B. Ensure the Remote Assist app is installed on their mobile device.
  • C. Ensure their mobile app and Remote Assist passwords are the same.
  • D. Ensure they are set up as a Bookable Resource.
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Suggested Answer: B 🗳️
by Adam_Stedry at Aug. 25, 2023, 11:08 a.m.

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df1e596
5 months ago
Selected Answer: B
B. Ensure the Remote Assist app is installed on their mobile device.
upvoted 2 times
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Remko
5 months, 3 weeks ago
Selected Answer: B
Technically if he's trying to launch it, means he's already in the FS app, therefore we need to check if he has the Remote Assist downloaded. https://learn.microsoft.com/en-us/dynamics365/field-service/remote-assist-hololens#prerequisites
upvoted 4 times
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