Exam MB-220 topic 4 question 8 discussion

Actual exam question from Microsoft's MB-220

Question #: 8
Topic #: 4

DRAG DROP
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Various departments in your company work with leads that all gather and contain different information.

You need to explain to these departments the various scenarios that can create leads automatically or manually.

Which of these scenarios will or will not create a lead? To answer, drag the appropriate scenario to the correct answer. Each answer may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct match is worth one point.

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Suggested Answer:

by Nyanne at Aug. 27, 2023, 3:53 a.m.

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MrEz

7 months, 2 weeks ago

for the last one: Create/update both contacts and leads When a form is submitted with Update contact/leads set to Contacts and leads (which is the standard and recommended setting): Both leads and contacts will be created or updated as needed. https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/marketing-forms#form-setting-effects i interprete this that it creates a lead in any case, even if it finds a valid / unique contact

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Nyanne

1 year, 2 months ago

Agree with the answers for these statements, except the third option. How does one mark event visitors as Leads?... Event registrations are against the Contact, not against Leads. So if we are importing a list of event visitors, we would need to import them as Contacts (not leads), and then as Event Registration records. There is a setting on Events to autocreate a Lead for each Event Registration, but this is not enabled by default.

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Exam MB-220 topic 4 question 8 discussion

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MrEz

Nyanne

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