Exam MB-220 topic 5 question 14 discussion

Actual exam question from Microsoft's MB-220

Question #: 14
Topic #: 5

After sending out your last few email newsletters, you discover that the newsletters that were received by customers did not always match your design in Dynamics 365. Additionally, some discrepancies occurred across different devices and email software.

You need to examine the outbound email designer to see how the email will appear in a wide variety of target email clients and platforms.

Where can you do this?

A. 1. Navigate to Designer > HTML.
2. Verify the email looks correct in the Basic Preview tab.
B. 1. Navigate to Designer > Preview and test > Inbox Preview.
2. Verify the email HTML source for the email is correct.
C. 1. Navigate to Designer > Toolbox > Styles.
2. Send yourself a test message to view in your email client.
D. 1. Navigate to Designer > Preview and test > Basic Preview.
2. Verify the email looks correct in the Inbox Preview tab.

Show Suggested Answer

Suggested Answer: B 🗳️

by Nyanne at Aug. 27, 2023, 7:18 a.m.

Comments

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wwhung

8 months, 3 weeks ago

Selected Answer: D

Preview and test -> verify the look in different devices

upvoted 2 times

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wwhung

9 months ago

In latest UI: Email designer -> Preview and test -> Screen Sizes (regarded as basic?)/ Email clients (regarded as advanced?) Ref: https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/email-preview

upvoted 1 times

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q3rqefas

11 months, 1 week ago

B is correct. Inbox preview: Go to the Email designer > Preview and test > Email clients tab to see real-world inbox previews that show your design exactly as it will appear in a wide variety of target email clients and platforms.

upvoted 1 times

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Nyanne

11 months, 3 weeks ago

I would vote option D. I don't see how you can preview HTML in the preview tool.. or even why you would look at the HTML in Preview

upvoted 3 times

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