Exam MB-220 topic 6 question 20 discussion

Actual exam question from Microsoft's MB-220

Question #: 20
Topic #: 6

You are a marketing analyst at Contoso, Ltd. The sales manager surveyed the current customers regarding their satisfaction level with their last support call.

The sales manager wants to review individual responses to each question on a survey.

After selecting the survey name in the Reports section of Microsoft Dynamics 365 Customer Voice, what are two ways to obtain survey responses? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A. Double-click a respondent’s name to see their individual responses.
B. Select Respondents, and then select the survey name to display all responses.
C. Navigate to display a graphical representation of all responses.
D. Select Export All in the report, and all responses are downloaded in a CSV file.

Show Suggested Answer

Suggested Answer: AD 🗳️

by Nyanne at Aug. 27, 2023, 8:08 a.m.