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Exam MS-721 All Questions

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Exam MS-721 topic 1 question 7 discussion

Actual exam question from Microsoft's MS-721
Question #: 7
Topic #: 1
[All MS-721 Questions]

You have a Microsoft Teams Phone deployment.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.

  • A. From the Microsoft Teams admin center, configure a new caller ID policy.
  • B. Set Calling Party Name to the organization name.
  • C. From the Microsoft Teams admin center, modify the global (Org-wide default) caller ID policy.
  • D. Set Replace the caller ID with to Resource account.
  • E. Set Override the caller ID policy to On.
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Suggested Answer: ABD 🗳️
by Suash at Aug. 27, 2023, 5:31 p.m.

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jtrott
Highly Voted 1 year, 2 months ago
Selected Answer: ABD
Yes, it should be ABD - https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies
upvoted 6 times
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gionescu
Most Recent 2 months, 3 weeks ago
Selected Answer: ADE
B referes to the organization's name which isn't the goal. E - this ensure that the configured Caller ID Policy is enforced and applied to outbound calls from the Customer Service agent.
upvoted 1 times
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[Removed]
9 months, 3 weeks ago
Selected Answer: ABD
ABD should be there. There is no ON switch to activate the policy.
upvoted 2 times
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Dylan29
10 months, 4 weeks ago
Selected Answer: ABD
Agreed, it should be ABD.
upvoted 3 times
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ServerBrain
12 months ago
Given answers are correct. https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies#create-a-custom-caller-id-policy
upvoted 1 times
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OVMilk
12 months ago
ABD are required.
upvoted 2 times
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max69fr
1 year ago
Selected Answer: ABD
Agree with ABD. Override the caller ID policy is not mandatory.
upvoted 2 times
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Suash
1 year, 2 months ago
Shouldn't it be ABD?
upvoted 4 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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