Exam MB-260 topic 1 question 9 discussion

Actual exam question from Microsoft's MB-260

Question #: 9
Topic #: 1

Online orders are ingested into Microsoft Dynamics 365 Customer Insights through real-time data ingestion. Departments like customer service can see the orders directly in the Dynamics 365 Customer Insights timeline when it is added to the contact from in Dynamics 365. A service representative notices an error with the total order amount that is measured in Dynamics 365 Customer Insights. While today’s online orders are visible in the timeline, the amount fails to update.

The representative needs you to explain why this is happening.

What reason should you provide?

A. Real-time ingested data has been ignored through a filter when defining the measurement
B. Real-time ingested data only has limited information and may include attributes like order value
C. Real-time ingested data first needs to be refreshed before the measures are updated
D. Real-time ingested activities show up in the timeline but are excluded from measure calculations

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Suggested Answer: D 🗳️

by saadnadir at Sept. 29, 2023, 6:01 p.m.

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saadnadir

7 months ago

D - Because real-time operations take place after the data unification has happened, they only apply to the unified customer profiles. Consequently, real-time profile changes don't update measures, segment membership, or enrichments. https://learn.microsoft.com/en-us/dynamics365/customer-insights/data/real-time-data-ingestion

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Exam MB-260 topic 1 question 9 discussion

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saadnadir

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