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Exam MB-920 topic 1 question 80 discussion

Actual exam question from Microsoft's MB-920
Question #: 80
Topic #: 1
[All MB-920 Questions]

A company implements Dynamics 365 Commerce.

The company needs to increase customer loyalty by setting up loyalty programs.

You need to identify customer loyalty options that the company can utilize.

Which three options are available for loyalty programs? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

  • A. Track customer participation in the loyalty program.
  • B. Store customer data on likes and dislikes and easily retrieve it when required.
  • C. Transfer reward balance from one card to another.
  • D. Define refund rules to identify when and how a customer can return items.
  • E. Define earning rules to outline how a customer can earn points.
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Suggested Answer: ACE 🗳️
by william_001 at Oct. 3, 2023, 5:42 p.m.

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william_001
9 months ago
correct https://learn.microsoft.com/en-us/training/modules/explore-microsoft-dynamics-365-fraud-protection/2-explore-how-uses-dynamics-365-customer-insights
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