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Exam MB-330 topic 2 question 40 discussion

Actual exam question from Microsoft's MB-330
Question #: 40
Topic #: 2
[All MB-330 Questions]

A company uses Dynamics 365 Supply Chain Management in one legal entity that contains one site, which contains Warehouse1 and Warehouse2. A customer routinely orders an item that the company usually stocks in Warehouse1.

The customer requires the company to ship orders from Warehouse2 due to shipping cost agreements.

You need to configure the system to meet the request.

Which configuration should you set up?

  • A. Set the item default order settings to Warehouse1 only.
  • B. Set the customer default to Warehouse1 and set the item default order settings to Warehouse2.
  • C. Set the customer default to Warehouse2 and the item default order settings to Warehouse1.
  • D. Set the customer default to Warehouse1 and set the item default order settings to Warehouse1.
  • E. Set the customer default to Warehouse2 only.
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Suggested Answer: C 🗳️
by H_Incandenza at Oct. 3, 2023, 5:44 p.m.

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globeearth
2 months ago
Selected Answer: C
C. Set the customer default to Warehouse2 and the item default order settings to Warehouse1 is the best choice. Here’s why: Item Default (Warehouse1): Reflects where the item is "usually stocked," setting Warehouse1 as the default for inventory and procurement. This aligns with the company’s standard practice. Customer Default (Warehouse2): Overrides the item default for this customer’s sales orders, ensuring shipments come from Warehouse2 as requested. Dynamics 365 prioritizes customer-level warehouse settings over item defaults in sales order fulfillment. Practicality: This setup avoids manual overrides per order and supports the shipping cost agreement without disrupting the item’s broader stocking logic.
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H_Incandenza
7 months ago
Selected Answer: C
Tested, can confirm C.
upvoted 1 times
H_Incandenza
6 months, 3 weeks ago
I'm rereading this a week later and thinking I misunderstood the question: 1. Set up customer default warehouse to 2, that makes sense. 2. However, "item default order settings to warehouse 1" is trickier. 3. This is a single legal entity so there will be no intercompany POs / SOs. 4. On the item's default order settings, you can specify they default warehouse as 1, but all that will do is, for your purchase order / production order, generate 1 as the default warehouse. 5. The real solution, I think, would be to set up item coverage for the item, at warehouse 2, to have a default planned order type of transfer with the "main warehouse" (the transfer warehouse). 6. This would, upon creation of the customer sales order at wh 2, trigger a planned transfer order from wh 1 to wh 2. On reflection, my ideal answer would be "Set the customer default to Warehouse2 and the item planned order type at warehouse2, to be transfer order from main warehouse, warehouse1." Given that that's not an option, I would probably choose (E).
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